Union Railways Minister Ashwini Vaishnaw on Tuesday launched the much-awaited RailOne app, which consolidates all railway passenger services, including an upgraded passenger reservation system, unreserved ticketing, and catering, into an “all-in-one” platform.
Addressing a function on the foundation Day of the Centre for Railway Information System (CRIS) in New Delhi, Union Minister Vaishnaw said the passengers can book the unreserved ticket through the RailOne app.
Touted as the Railways’ “Super App”, the app is available for download on the Android Play Store and iOS App Store.
“It integrates all the passenger services such as unreserved & platform tickets with a 3 percent discount, live train tracking, grievance redressal, e-catering, porter booking, and last-mile taxi,” the Ministry of Railways said.
The passenger reservation system (PRS) within RailOne will continue to be operated by Indian Railway Catering and Tourism Corporation (IRCTC) as the app has been authorised by the listed company as an authorised partner like other travel platforms.
The app will support all existing credentials from multiple apps and will eliminate the need to have several apps for different services.
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The modern PRS will be agile, multilingual, and scalable to handle 10 times the current load. It will be capable of 1.5 lakh ticket bookings and 40 lakh enquiries per minute, the ministry said.
The system will also have advanced functionalities for seat choice and fare calendar, and integrated options for Divyangjan, students, and patients etc.
