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Mizoram CM launches ‘Citizen’s Eye’ app for public grievance redressal

Northeast NewsbyNortheast News
June 19, 2025
in Mizoram
Mizoram CM launches ‘Citizen’s Eye’ app for public grievance redressal
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Aizawl: Mizoram CM Lalduhoma on Wednesday launched the ‘Vantlang Viltu’ (Citizen’s Eye) mobile application in Serchhip.

The app will enable citizens to report issues, grievances, and incidents they witness in their localities directly to the authorities in a systematic manner.

The application, developed by the Serchhip deputy commissioner’s office in collaboration with NIC, allows citizens to report various issues such as illegal waste dumping, road damage, theft, law and order problems, health hazards, fire incidents, transformer breakdowns, power issues, traffic violations, water supply problems, and other everyday hardships that require government attention.

CM Lalduhoma expressed appreciation for the initiative, stating that that the Citizen’s Eye is a meaningful step towards bridging the gap between the govt and the people, ensuring a quick response to public grievances and urgent needs.

He praised the deputy commissioner and the development team for their proactive thinking.

The chief minister also expressed hope that people would use the app responsibly and assured that even small concerns raised through the app would be addressed sincerely by the authorities.

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The application will greatly assist the government in improving public service delivery and governance, he said.

He suggested that replicating the app in other districts would also be a welcome move.

Tags: Mizoram CM LalduhomaSerchhip
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