Shillong: The Meghalaya Police has rolled out a set of traffic helpline numbers assigned to different traffic branches in Shillong, aiming to improve real-time response to road-related issues and emergencies across the city.
Superintendent of Police (East Khasi Hills), Vivek Syiem, announced the launch on Thursday, highlighting that the move is designed to offer swift support in cases of congestion, accidents, vehicle breakdowns, hazardous road conditions, and other traffic disruptions.
“Shillong’s topography, marked by narrow roads and hilly terrain, often leads to severe traffic bottlenecks, especially during peak hours and adverse weather,” Syiem said.
“These dedicated helplines are an effort to make our traffic management more responsive and citizen-friendly.”
ALSO READ: Meghalaya CM calls for urgent action on delays in MHIS claims
The seven new helpline numbers are specific to each traffic branch:
- Laban: 69093-96411
- Laitumkhrah: 69093-96412
- Rynjah: 69093-96413
- Lumdiengjri: 69093-96414
- Sadar: 69093-96415
- Madanrting: 69093-96416
- Mawlai: 69093-96417
Citizens can use these lines to alert the authorities about any traffic problems or emergencies in their locality, ensuring a quicker and more coordinated police response.
The initiative is part of broader efforts to modernize traffic oversight and strengthen public safety in the state capital.
